Many vapers who use disposable e-cigarettes have run into a device that does not work when they go to use it for the first time. Here are some of the options that you have when you buy an e-cigarette that is dead on arrival.
What To Do When You Buy A Bad E-Cig
Here are your main options for dealing with a bad e-cigarette that you just purchased:
- Try to return it to the store from which you bought it. Exchanging the device may be an option. Not all retailers accept exchanges or returns for defective vaping devices.
- Contact the e-cigarette’s manufacturer to request a refund or exchange. In some cases, manufacturers of e-cigarettes have been known to send customers replacement devices, although this is not always the case.
- Accept the loss and buy a new device.
Understand The Return Policy Before Buying
Before you buy a new e-cigarette from a retailer, be it an online vape shop or a local one, it is wise to first understand what the retailer’s return policy is with defective hardware.
Some local vape shops allow devices to be tested before the customer leaves. Others allow devices to be tested before the customer leaves the parking lot. If a device does not work, it can be exchanged for a new one. At shops such as these, it’s best to test any new hardware before leaving so that it can be exchanged if it proves to be defective.
The Worst-Case Scenario
If you are unable to return or exchange a vape that does not work, you may be left to suck it up and buy a new one. The only upside here is that if it’s a disposable e-cigarette then there’s a chance it’s relatively inexpensive, especially when compared to reusable vapes like vape mods.
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